Shipping policy

Thank you for visiting and shopping at CloverPaperCo! We are committed to providing you with the best shopping experience and reliable delivery services. Below are the terms and conditions that constitute our Shipping Policy.

1. Free Shipping Worldwide

We are delighted to offer 100% FREE Standard Shipping on ALL orders, with no minimum purchase required, applicable for both domestic and international deliveries.

  • Domestic Shipping (United States): FREE

  • International Shipping: FREE

2. Order Processing & Shipping Times

All orders are processed and handled prior to dispatch. Once your order has shipped, the estimated delivery time depends on your delivery address:

Destination Shipping Method Shipping Cost Estimated Delivery Time
United States (Domestic) Standard Tracked Shipping FREE 5 – 7 business days
International (Worldwide) International Tracked Shipping FREE 7 – 21 business days
  • Order Processing Time: Please allow 1 – 3 business days for order verification, tailoring, quality checks, and packaging before dispatch.

  • Orders are not processed or shipped on weekends or major national holidays.

  • If we experience a high volume of orders, shipments may be slightly delayed. Please allow additional transit days for delivery.

3. Order Tracking & Confirmation

  • Once your package has shipped, you will receive a Shipping Confirmation email containing your tracking number(s).

  • Tracking details will become active and updated within 24 – 48 hours of dispatch.

  • You can track the status of your order directly via our website’s tracking page or through the carrier portal.

4. Customs, Duties, and Taxes (International Orders)

  • CloverPaperCo is not responsible for any customs and taxes applied to your order upon arrival in your destination country.

  • All fees imposed during or after shipping (customs duties, import taxes, VAT, etc.) are the responsibility of the customer.

5. Incorrect Address & Delivery Issues

  • Please double-check your shipping address during checkout. We are not responsible for orders delivered to incorrect or outdated addresses provided by the customer.

  • If you notice an error in your address, please contact us immediately within 12 hours of placing your order.

  • If a package is marked as delivered by the carrier but you have not received it, please check with neighbors or local postal offices before contacting our support team.

6. Contact Information

If you have any questions, inquiries, or need assistance regarding your shipment, please feel free to reach out to our customer care team:

  • Store Name: CloverPaperCo

  • Email: kaderogers51@gmail.com

  • Phone: +1 912-659-3416

  • Store Address: 2900 Manor Rd, Austin, TX 78722, United States

  • Customer Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (CST)